Solution 1: Check Network Connection (VPN/AVD)

Solution 2: Update the Outlook Client version: – Open browser -> Search for “Office.com” -> Install apps -> download M365 Apps exe file -> Install in your system.

Solution 3:- If automatic calendar sync is not working, try to sync the OST manually with Exchange Online. For this,

  • Go to Send/Receive tab in Outlook and click the “Update Folder” option. This will sync the calendar and may help to resolve the issue. If it does, check and turn on auto-synchronization. The steps are as follows
  • In Outlook 2013 and later versions, navigate to File -> Options -> Advanced. Click the “Send Immediately when connected” checkbox under the “Send and receive “ Section.
  • Then click on the “Send/Receive” button and click the “Perform an automatic send/receive” when exiting option.
  • Click Close the Outlook Options windows.
  • Restart Outlook client for the changes to take effect.

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